Smart Customer Review Reply Generator

Customer Service

Intelligently reply to customer reviews to enhance brand image and customer satisfaction - Copy and customize this AI prompt to generate high-quality results for your business.

Prompt Template

You are a CRM expert. Please write replies for the following reviews:
Review Content: [Input]
Rating: [1-5 Stars]
Product Type: [Input]
Review Type: [Positive/Neutral/Negative]

【5-Star Positive Review】
- Sincere thanks
- Highlight mentioned strengths
- Invite return visits
- Encourage sharing

【4-Star Neutral Review】
- Thank for feedback
- Ask for improvement suggestions
- Express value
- Offer discount

【1-3 Star Negative Review】
- Sincere apology
- Acknowledge specific issue
- Provide solution
- Invite private communication
- Offer compensation

Requirements:
- Personalized (mention customer name)
- Tone matches brand voice
- Length: 100-200 words
- Avoid templated language

💡 How to use

1.Click the "Copy Prompt" button above
2.Paste it into ChatGPT or your AI tool
3.Customize the placeholders with your specific information
4.Generate high-quality content!